Your Trusted Partner for Home Comfort

At Sure-Temp Heating & Cooling, we are dedicated to providing our clients with honest, reliable, and professional service. We've compiled a list of common questions to help you understand our services and our commitment to your comfort.

General Questions

Where is Sure-Temp Heating & Cooling located and what areas do you serve?

We have a presence in several areas, including Binghamton and Niagara Falls, NY. We serve a wide area throughout our respective regions. For specific service area questions, please contact our office directly.


Are you a licensed and insured HVAC company?

Yes. We are a fully licensed and insured company. Our technicians are highly trained, experienced, and certified, ensuring that all work is completed safely and to the highest industry standards.


Do you offer free estimates?

We provide free estimates for most new installations and major services. Contact us to schedule a consultation with one of our technicians.


Do you offer emergency services?

Yes. We understand that heating and cooling emergencies can happen at any time. We are committed to providing prompt and reliable service to address your most urgent needs.

Heating & Cooling Services

What HVAC services do you provide?

We offer a full range of heating, cooling, and ventilation services for both residential and commercial clients. Our services include:
  • Installation of new HVAC systems
  • Repair of existing units
  • Regular maintenance and tune-ups
  • Ductless mini-split system installation and service
  • Boiler installation and repair


How often should I get AC maintenance?

We recommend a professional AC tune-up at least once a year-ideally in the spring before the summer heat arrives. Regular maintenance helps your system run more efficiently, prevents unexpected breakdowns, and extends the lifespan of your unit.


Do you work with all brands of HVAC equipment?

Yes. Our technicians are trained to service and repair all major brands and models of heating and cooling equipment. We can also help you select and install a new, energy-efficient system from a brand you can trust.

Hot Water Systems

What kind of hot water systems do you install and service?

We specialize in both traditional tank water heaters and modern tankless water heaters. We can help you decide which system is the best fit for your home based on your hot water needs and energy efficiency goals.


What are the benefits of a tankless water heater?

Tankless water heaters provide a continuous supply of hot water, save space, and can be more energy-efficient than traditional tank units. They have a longer lifespan, offering both immediate savings and long-term value.


How do I know if my water heater needs to be repaired or replaced?

Signs that your water heater may need attention include a lack of hot water, strange noises coming from the unit, a metallic smell or taste in the water, or visible leaks around the tank. We can perform a professional inspection to diagnose the issue and provide a recommendation.